Tag Archives: virtual media

The website wants to install the following add-on: ‘DRAC5 Virtual Media Active-X plugin’

Issue:
Internet Explorer keeps prompting you with the following error when you try to load the virtual media plugin:

The website wants to install the following add-on: ‘DRAC5 Virtual Media Active-X plugin’ from ‘Dell Inc’.  If you trust the website and the add-on and want to install it, click here…

You choose Install, but it logs you off.  You are prompted again and it logs you off.  Its a vicious loop.

Solution:
Add the DRAC IP to Local Intranet Sites.  If that doesn’t work, try enabling “Download unsigned ActiveX controls”.  Of course turn that option off once you get DRAC working.

How to force detach DRAC5 virtual media

Issue:
Sometimes if DRAC5 virtual media is acting up (which is more often than not), you need to force terminate the session.  Unfortunately, there is no way to detach using the System – Media – Configuration tab since you cannot apply changes.

Solution:
You must terminate all sessions from the Remote Access – Session Management page.  Click the trash can next to the hung session and your virtual media will be detached once again.